Compare use before comparing dollars

A bill can change because of consumption, rates, or billing-period length. Check the gallons used and number of days, then compare with a similar season. Pool filling, visitors, irrigation schedules, and appliance use may explain a change.

Look for silent water use

Listen for toilets refilling between uses and look for drips at faucets and accessible appliance connections. Inspect irrigation for wet patches or a valve that does not close. An irrigation timer can run at times when nobody notices, so review the actual schedule.

Observe your meter with water off

Make sure faucets, appliances, irrigation, and automatic filling devices are not using water. Observe your meter according to your utility’s instructions, then recheck after a period with no use. Movement can indicate unexplained flow, but does not locate the source. Do not operate utility-owned equipment or force any valve.

Gather information for a leak assessment

Bring recent bills, a description of any damp areas, and your meter observations. A plumber can assess accessible components and test appropriate lines. Your utility can also explain its bill review and any available leak-related assistance; eligibility and requirements must be confirmed directly.

Avoid the guesswork

Replacing fixtures at random can leave the real issue unresolved. A systematic assessment separates an interior plumbing leak from irrigation, a service line, or ordinary consumption. If water is actively damaging the property, call instead of waiting for a form response.

This guide provides general homeowner information and was prepared with AI assistance. A property assessment is needed to diagnose your plumbing.

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